Need some help?
Can you take a bicycle or a pet on board our ferries? Do we offer group rates? Find the answers to these questions and more using the search above or by browsing the help topics below.
Frequently asked questions
App
Our app is great for live travel updates, managing your account and making bookings. If you’re having trouble, get help here.
Bookings
Having problems making your booking? Already booked but need to amend your sailing? Get help with your booking questions here.
Business accounts
Need to add your Business Pass to the app? Have a business enquiry but not sure what to do? Find answers to your business questions here.
Discounts and offers
Can’t work out how to use your voucher? Want to know more about our MyLink scheme? Read up on our discount FAQs here.
My journey
You're all booked, but what comes next? What do you do if you have accessible travel needs? Find the answers to your journey questions here.
Popular questions
From travelling with pets to changing your booking. Find the answers to some our most popular questions here.
